Your reliable navigator in the event of a claim
Efficient claims management for the aviation industry
airplane, small lock

Damages happen. It is then crucial that your operations remain undisturbed or are resumed as quickly as possible. And that you quickly receive the benefits to which you are entitled.

To ensure that you can rely on seamless handling of your insurance claims, we navigate you through the process. You report the claim to us - we take care of coordinating all the insurance companies involved and of the fast payment of your compensation.

Support for major losses

hangar, engine maintenance

A major loss can jeopardise the continued existence of your business. Especially then, efficient coordination and rapid agreement with the insurers of the affected policies is vital for survival. To ensure that you receive the best support, our claims professionals take care of the relevant negotiations with your insurers.

Report a claim

Please report any damage directly by email:

Your claim report should include::

  • indication of time and place
  • occurrence of damage
  • parties involved in damage
  • scope of damage
  • estimated amount of damage
  • any other relevant information

If more information is required to evaluate the damage, we will contact you.

Legal notice:

Unless otherwise agreed in your insurance contracts, the damage must be reported immediately. As your insurance broker, we support you by evaluating the damage using the information you provide and reporting it to the responsible insurer.
Your insurance policy is also based on extensive legal and contractual regulations, non-compliance with which can lead to a reduction or even loss of insurance cover. For example, in property insurance there is an obligation to mitigate the damage and in liability insurance, in the event of damage to a third party, an acknowledgment of guilt without prior consultation with the insurer must be avoided at all costs.

Do you have any questions regarding reporting a claim? Write us an email to claims@albatros.de or call us on the phone nummer you know.